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WOODSTOCK: Psychology
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In a groundbreaking study, New York Times best-selling author Gary Chapman and counselor Jennifer Thomas help identify the different words and gestures of apology, detailing proven techniques for giving and receiving effective apologies.
Softcover. English. Northfield Publishing. 2008. ISBN: 9781881273790. 288 pp. Fair/Good, front cover slithgly bent. Book No: 52116
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