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I Was Your Customer
Cheales, PeterUsed
WOODSTOCK: Business
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This volume presents a practical approach towards influencing bottom lines. The purpose is direct and targeted - to deliver the secrets of service excellence, and give readers the key ingredients to make their companies a world-class service provider. call-again fans and how to accentuate the positive.
Softcover. English. Trident Press. 2003. 137pp. In good condition. Book No: 18134
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